How To Run, Have, and Work In A Competitive Sure to Prosper Home Care Agency…For Administrators, Owners, DON/DOPS, Department Leaders, Financial Officers, Quality Assurance Coordinators, Marketing Reps, and Related.

How To Run, Have, and Work In A Competitive Sure to Prosper Home Care Agency…For Administrators, Owners, DON/DOPS, Department Leaders, Financial Officers, Quality Assurance Coordinators, Marketing Reps, and Related

Cities and Dates:

	San Antonio, TX June 6, 2003
	Harlingen, TX June 18, 2003

This exceptional course presented by well know home health care consultant and speaker, Dr Gloria “Jo” Floyd is planned to aid in the ABC’s of how to run, have or work in a competitive sure to prosper home care agency. You, along with your peers and colleagues in the industry should by the end of this day, be able to:

1. Share at least 15 quick tips and techniques for agency success,

2. Relate at least 5 strategies for business growth, community awareness enhancement, client development and patient referral procurement,

3. Discuss eight tactical planning and operational strategies for avoiding costly agency mistakes,

4. Describe at least three relevant agency focuses for compliance success in the areas of accountancy, billing, reimbursement and revenue streams creation, and

5. Report on up to 21 steps to maximizing care, service and reimbursement in 2003.

Teaching strategies will include lecture, discussion, a think tank process; small group buzz group and/or audiovisual instruction. Dr Floyd may be joined by another speaker.

Schedule

9:00 am - 9:30 am	Registration, Networking, Coffee, Exhibits
9:30 am - 10:30 am	Fifteen Quick Tips and Techniques For Agency Success Group Think Tank Group Reports
10:30 am - 10:45 am	Coffee, Networking and Materials Review
10:45 am - 11:30 am	Business Growth, Community Awareness, Client Development and Referral Procurement Strategies
11:30 am – 12:15 pm	Tactical Planning and Operational Strategies to Avoid Costly Agency Mistakes Applicable to: · Provision of Covered vs Uncovered Services · Common Failures in Staff Hiring, Promoting, Educating, Orienting and Training · Lack of Understanding of Z and G Tag Mandates in State/Medicare surveys · Documentation · Quality Assurance Processes · Performance Evaluation · Leadership and Governance · Annual Agency Evaluation
12:15 pm – 1:45 pm	Lunch on Your Own
1:45 pm – 2:45 pm	Accountancy Billing, Reimbursement and Revenue Creation Strategies
2:45 pm – 2:50 pm	Stretch Break
2:50 pm – 4:00 pm	21 Steps To Maximizing Care Service and Reimbursement – A summary · Questions and Answers · Evaluation and Closing

Faculty

Dr Gloria “Jo” Floyd a recognized author, speaker, consultant and survival strategist has produced and/or presented over 1,000 workshops and seminars attended by thousands nationwide. For over 31 years, Jo has been the heartbeat for program participants leading them in common sense survival approaches to a variety of challenges. Since she founded NCEHS in 1978, she has prided herself on customizing her programs to assure participant empowerment and realistic survival. Dr. Floyd earned the Doctor of Philosophy (Ph.D.) from Texas Woman's University in Denton, Texas. She has been a consultant to over 250 agencies, schools, businesses, associations, universities, hospitals, home care agencies and related facilities throughout the U.S. Never idle for long, Jo is published in numerous professional journals and is the author of Survival Strategies for Managing Life, Stress, Obstacles, Challenge and Change. She is also featured in/on over 60 other nationally distributed audio-visuals and educational materials including: On Leaders and Leadership, Communicating Effectively, Improved Productivity through Stress Management, Documenting Patient Care Legally and Effectively, Legalities of Documentation, Recording Clinical Actions, and On Being The Effective Teacher/Educator/Presenter. Jo is constantly reading, analyzing, networking and researching to continue to bring up to the minute options to her clients nationwide via educational materials, workshops, seminars, keynote addresses and consultation. Dr. Floyd is, also, nationally recognized as a medical-legal expert in the area of legal and documentation issues. She assists in review and analysis of simple to complex medical and legal cases. Jo has received numerous awards, citations and recognitions from a variety of groups. She has held positions as Administrator, Director of Nursing, Education, Surgery and Central Services, Inservice Education Coordinator, Professor, Television and Radio Host, Health Writer, and Staff Nurse. Dr. Floyd has, also owned four businesses. She has been successfully married for over 35 years to Elliott and is the mother of 5 children. Dr. Floyd is an inductee into the Leadership Texas Hall of Fame and the San Antonio Women’s Hall of Fame. Dr. Floyd has taught numerous Home Health courses throughout the United States.

Registration Form

Contact Information
NCEHS
14439 N.W. Military highway, #108, PMB 615 San Antonio, TX 78231
210-698-8700 (Office)
210-698-8701 (Fax)

Please check location and date of course you wish to attend

Workshop: Annual Fiesta School Nursing and School Health Conference
San Antonio, TX	June 6, 2003
Harlingen, TX	June 18, 2003

Registration Fees:

$77 per person/per day (three or more) group rate to 05/15/03

$87 per person/per day to 05/15/03

$107 per person/per day from 05/16/03 - 05/23/03

$127 per person/per day from 05/24/03 - 05/28/03

$147 per person per day from 05/29/03 and at the door
**Note: Must call first to verify space availability if not pre-registered

Workshop Registration/Continuing Education/Cancellations/Substitutions

To register, please complete the registration form and forward with fees to NCEHS, 14439 N.W. Military highway, #108, PMB 615 San Antonio, TX 78231 Call 210-698-8700 to register or for information. Fax to 210-698-8701. Call 210-698-8700 to register with MasterCard, VISA, AMEX or Discover. Refer to deadlines. The pre-registration fee is $87 per person/per day to 5/15/03 by date of receipt; $107 per person/per day 5/16/03 – 5/23/03 by date of receipt; $127 per person/per day 5/24/03 – 5/28/03 by date of receipt; From 5/29/03 and at the door (please call to verify space availability if not pre-registered) $147per person/per day. A group discount of $ 77 per person/per day for 3 or more, registering together on the same form, is available until 5/15/03. Fee payment completes the registration process and the registration form is received and the fee is paid is the registration date. Cancellation with full refund minus a $25 fee is available up to 5/15/03. Letters of credit will be given for course cancellation by registrants after 5/15/03. Substitutions will be accepted up to one day before the course, only with notification. No substitutions/cancellations are accepted on the day of the course. Registrants who do not attend/call forfeit their fees. A certificate will be awarded to all that complete the entire day (s). Each offering is approved for 4.1 contact hours for the entire day of course attendance for workshop #1 and 5.6 for the entire day of attendance for workshop #2. NCEHS has been awarded Provider Status by the Texas Nurses Association (TNA), which is accredited as a approver of continuing education for nurses by the American Nurses Credentialing Center (ANCC). This approval meets Type I criteria for mandatory, CE requirements toward relicensure as established by the Board of Nurse Examiners for the State of Texas. Social Work credit approved. If commercial products are displayed during this program it does not imply NCEHS, nor ANCC or TNA approval or endorsement of any such commercial product (e.g. book, manuals, tapes). Treasury Regulations do allow income tax deductions for educational expenses under taken to maintain and improve professional skills. Confer with your CPA for details. NCEHS reserves the right to alter the format of the program to accommodate unforeseen events. If you do not pre-register, please call to verify seminar availability and course information prior to attending. Rates are based on date of receipt via email, date of envelope postmarks with registration forms and money, or date of receipt via fax.

Rates are based on date of receipt via email, date of envelope postmarks with registration forms and money, or date of receipt via fax.

Please Fill Out Information Below:

First Name:

Last Name:

If Two Or More, List Names:

SS# For Contact Hour Record:

Agency:

Address:

City:,

(E-Mail):

H) Phone:

(F) Phone:

(W) Phone:

Title:

RN LVN Aide Soc. Worker Other

Credit Card

Account Number:Exp. Date

Cardholder Name:

(Make sure you enclose your check or credit card information)